Frequently Asked Questions
I’m Interested In Working With MJ Cleaning Services, How Do I Apply?
Interested in join our team? Please feel free to send your resume and CV mjcleaning05@gmail.com .
how much does additonal services cost?
Our additional services vary depending on a case by case basis. Our team can give you a quote during the booking process.
What Forms Of Payment Does MJ Cleaning Services Accept?
Our form of payment is convened for your preference. So, it’s a case by case situation. We either accept Etransfer or cash.
Do You Provide The Supplies?
Yes! We’re equipped with all cleaning supplies we need to clean your home.
What Areas Do You Serve?
We proudly serve the Ottawa Area and surrounding areas! This includes Downtown, Stittsville, Barrhaven, Kanata, Orléans, and Nepean.
How Long Is A Typical Cleaning Appointment?
Typically, our cleanings range from one hour to three hour jobs. It all depends on the situation. A time estimate can be given to you during the booking process.
What If You Don’t Have Availability For When I Need My Cleaning?
When booking with MJ Cleaning Services, we will supply all dates and times we currently have available for your needed cleaning service. If our times do not work with your availability, we then will add you to a waitlist and contact you if anything open’s up!
Do I Need To Be Home During My Cleaning?
No, you do not need to be at home and available for your cleaning appointment with us. If you plan on not being there in-person for the appointment, we kindly ask to make arrangements for us to be able to get into your home. Many clients will leave a key in a certain area for us to pick-up and place back when we are done.
Although being home or not being home both work, we do suggest being home for the initial cleaning appointment so that we may fully comprehend your cleaning needs and expectations of us going forward.
What Is Your Cancelation/ReBooking Policy?
Clients must update us 24 hours prior to their cleaning appointment to cancel/reschedule their appointment. All payments are non-refundable. Doing so within the 48hour timeline is not permitted and all payments are non-refundable.